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Our Domestic Violence Policy outlines the principles and processes we have in place if a customer is in a situation of Domestic and Family Violence. Please let us know if you are affected by domestic or family violence and we will handle your information with care and do all we can to support and assist you with compassion and sensitivity. If you hold a joint policy, we will also consider potential risks and safety to handle an individuals information confidentially.

Please read our full policy and procedures on Domestic Violence here.

ARAG Services Australia Pty Ltd (ABN 14 627 823 198) (ARAG) has been granted delegated authority by the Insurer to enter into, vary or cancel Policies and handle Claims on their behalf. In providing these services, ARAG acts on behalf of the Insurer and not as Your agent. ARAG is authorised to provide financial services in accordance with its Australian Financial Services Licence (AFS Licence number 513547). Any advice provided by ARAG in relation to this product is general in nature and does not take into account Your individual circumstances.
The Insurer is detailed in your policy documents.

All enquiries should be addressed to ARAG.

Any advice contained on this website is general advice only and has been prepared without considering your individual objectives, financial situation or needs. Before purchasing or renewing a product we recommend that you consider if it is suitable for your circumstances and read the policy terms and conditions.